Privacy policy

Aura Health Privacy Policy

At Aura Health, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related information (processed securely through trusted payment providers)
  • Order history
  • IP address, browser type, and device information
  • Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Communicate order updates and important service information.
  • Improve our website, products, and customer experience.
  • Prevent fraud and maintain website security.
  • Comply with applicable legal obligations.
  • Send promotional emails or special offers (only if you choose to receive them).

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services. You may disable cookies through your browser settings, although some website features may not function properly.

Information Sharing

Aura Health does not sell, rent, or trade your personal information to third parties.

We may share your information only with:

  • Trusted shipping and delivery partners.
  • Secure payment service providers.
  • Website hosting and technical service providers.
  • Government or legal authorities when required by applicable law.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to protect your information, no method of online transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill your orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Withdraw consent for marketing communications.
  • Request information about how your data is processed.

To exercise these rights, please contact us using the email address provided below.

Third-Party Links

Our website may contain links to third-party websites. Aura Health is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

Aura Health reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon being posted on our website. Continued use of the website constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Aura Health
Email: aurahealth.pk@gmail.com